Government Plans Quick E-FIR Filing System for Cyber Fraud Cases

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Apurva Joshi
Apurva Joshi
Apurva Joshi is the renowned Governance and Risk Expert in the country and writes on the topics of Information Security. She is a board member of Quickheal Technologies, Nihilent Limited. She is a regular columnist of Regtechtimes.

In today’s fast-paced digital world, cyber fraud has become a major issue. With increasing online transactions, people are more susceptible to various types of online scams, such as phishing attacks, online shopping frauds, identity theft, and financial frauds. As more citizens face such issues, it has become crucial for the government to create a faster and more efficient way to report these crimes. To address this concern, the government is working on establishing a mechanism for E-FIR (Electronic First Information Report) filing in cyber fraud cases.

The introduction of E-FIR filing would allow victims of cyber fraud to report incidents online, making the process quicker, more accessible, and less complicated.

What is an FIR?

Before diving into E-FIR, it is essential to understand what an FIR is. In criminal law, the First Information Report (FIR) is the first formal document prepared by the police when they receive information about a crime. It sets the criminal justice process in motion. According to the Criminal Procedure Code (CrPC), an FIR must be filed in the case of cognizable offences, which are crimes where the police have the authority to arrest without a warrant and start an investigation on their own, like murder, theft, or cyber fraud.

The FIR serves as a formal record of the information given by the informant, which is then used by the police to investigate the crime. The information provided in an FIR must be specific and clear so that the police can begin their investigation. The police are required by law to investigate the crime once an FIR has been registered.

How E-FIR Works in Cyber Fraud Cases

The government’s proposal to introduce an E-FIR system specifically for cyber fraud cases is aimed at simplifying the process of filing an FIR. It would enable individuals to file their FIRs online, without having to visit the police station in person. Given the nature of cyber crimes, which often span across cities, states, and even countries, filing a report physically at a local police station may not always be feasible or quick.

Here’s how the E-FIR system will benefit the investigation process for cyber fraud cases:

  • Instant Access and Convenience: Victims of cyber fraud will be able to file their reports online at any time, from anywhere. This eliminates the need to travel to a police station, which can be time-consuming and difficult for victims who may be far from the place where the crime occurred.
  • Digital Records and Efficiency: The E-FIR system will store records digitally, making the documentation process faster and more secure. It ensures that the information is immediately available for investigation, and the police can start working on the case without any delays.
  • Wide Reach: Since cyber fraud can occur from any location, victims might not always be aware of the local police station’s jurisdiction or might face challenges in physically reaching the police station. The E-FIR system allows people to lodge complaints from anywhere, regardless of jurisdiction, ensuring wider accessibility to law enforcement services.
  • Quicker Response from Police: Filing an FIR online will reduce the time taken to initiate investigations. Once an E-FIR is filed, police officers will be able to respond quickly by gathering information and starting an inquiry into the case. The traditional process, which may involve delays due to paperwork and manual record-keeping, will be expedited.

What is the Role of a Complaint in the Criminal Justice System?

To understand the need for E-FIR, it is important to differentiate it from a complaint, which also serves as a way to report a crime. In the Criminal Procedure Code (CrPC), a complaint is defined as any allegation made by a person about the commission of an offence. It can be made orally or in writing, but it must be filed with a Magistrate, not the police.

A complaint is typically filed in the case of non-cognizable offences, which are less serious crimes like defamation or simple assault. In such cases, the police cannot investigate without the Magistrate’s permission. In contrast, an FIR is filed for cognizable offences, such as cyber fraud, and the police have the authority to investigate immediately.

How Will E-FIR Impact the Public?

The proposed E-FIR system is set to bring several benefits to the public, especially those who fall victim to online scams:

  • Speedy and Convenient Filing: Filing an FIR online allows victims to report cyber frauds immediately, even if they are in a different city or state. This ensures that crimes are reported as soon as they happen, making the investigation process faster.
  • Confidentiality and Privacy: Many people hesitate to report cyber crimes due to privacy concerns. The E-FIR system will ensure that sensitive information, such as bank account details or personal data, is kept secure.
  • Accessibility for All: Even those who live in rural or remote areas, where police stations may not be easily accessible, will be able to file their complaints electronically. This will improve public trust in the criminal justice system by ensuring that every citizen has access to the tools needed to report a crime.
  • Reduction in Paperwork: Traditionally, filing an FIR required paperwork, and victims often had to provide multiple copies of documents. With E-FIR, the entire process will be digital, which reduces the administrative burden on both the victims and the police.
  • Encouraging People to Report Crimes: The simplicity and convenience of filing an E-FIR may encourage more people to report cyber crimes, which in turn will help law enforcement agencies crack down on fraudsters and cyber criminals.

What Happens After Filing an E-FIR?

After an individual submits an E-FIR, the following steps typically take place:

  • Acknowledgement of the Report: Once the FIR is filed online, the police will acknowledge its receipt. The informant will usually receive an electronic acknowledgment or a copy of the FIR for their records.
  • Investigation: In the case of a cyber fraud, the police will begin an investigation immediately. They will start gathering evidence, contacting financial institutions, and potentially arresting suspects.
  • Case Tracking: The E-FIR system will also allow victims to track the progress of their case online. This adds transparency to the process and helps victims stay informed about the status of their complaint.
  • Legal Action: Depending on the findings of the investigation, the police may take further legal action, which could include filing charges against the accused and proceeding with the prosecution.

The introduction of an E-FIR system for cyber fraud cases is an important step towards modernizing the criminal justice system in India. By allowing victims to file FIRs online, the process will become more efficient, accessible, and secure. This move will help law enforcement agencies tackle cyber crime more effectively by ensuring faster reporting and investigation. With cyber frauds becoming increasingly common, the E-FIR system promises to be a game-changer for both victims and law enforcement agencies in India.

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